Job Description
We are seeking a skilled Customer Service Planner to join our Moat Homes Team in Dartford, working 40 hours per week.
About the Role
The successful candidate will be responsible for managing high volumes of calls with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring efficient job scheduling.
Key Responsibilities:
* Manage customer relationships and resolve issues in a timely manner
* Coordinate with internal teams to ensure smooth service delivery
* Develop and implement effective scheduling strategies
* Monitor and report on service performance metrics
Requirements:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong organizational and time management skills
* Proficiency in Microsoft Office and other relevant software
What We Offer:
* A competitive salary and benefits package
* Opportunities for career growth and development
* A dynamic and supportive work environment
Apply Now:
For more information and to apply, please visit our website.
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