Job Title: QA Support (Days - Monday to Friday) Department: QA Department Reports to: QA Specialist Overall Role Purpose Support the factory QA lab. Run daily taste panel and follow up on actions, ensuring the panel is conducted consistently. Carry out factory paperwork auditing and calibration. Key Accountabilities and Responsibilities Creation and maintenance of factory audit templates, and completion of factory based audits Carrying out daily taste panels and re-check out of specification stock Internal calibration checks of key QA equipment (lab and packaging) Regular competency assessments of Lab QA’s and calibration of taste panel attendees Maintenance of QA lab procedures QA equipment and material stock checks and ordering of supplies Holding and releasing finished stock Conducting quality investigations and benchmarking exercises Swabbing as required, including supporting validations Deputies for the QA specialist, technical officer and support the lab QA. Completion of customer KPI reports, creation of Power BI reports as needed Creation of daily QA emails and QA narrative Conduct QA inductions for new starters Daily paperwork audits Any other reasonable task as requested by your supervisor/manager KPI’S influenced by the role Communicate efficiently with process operators, packaging operators, lift truck operators and supervisors. Must be able to demonstrate the ability to represent the company with confidence/and communicate with visiting customers/guests. Demonstrate and promote excellent Good Manufacturing Practices / Housekeeping standards. Must be flexible to the various requests. Role Factors Stakeholders QA Inspector, Technical Officer, Sample Technician, QA Manager, QA Specialist, Facility Manager, Production Operatives Qualifications A good knowledge of the food industry HACCP level 2 Auditing qualification Micro knowledge Retailer codes of practice knowledge and audit requirements Food safety training Train the trainer Experience 2-3 years’ food manufacturing experience in QA COMPANY VALUES Integrity We do the right thing every time, even when no one is looking Inclusion We embrace differences and make it safe to be ourselves because we all count Empowerment We think like leaders and act like owners Teamwork see the bigger picture and become stronger by putting our heads together Drive for results We challenge ourselves and each other to find better ways to do things, raising the bar for what’s possible