About the role
Our Security Team is looking to recruit a Control Room Operator. The purpose of this role is to provide a central point of contact for information concerning security operations and enquiries from customers and colleagues. You will utilise a technical security control room to deliver an excellent customer-focused security service to University staff, students, visitors, and other external services.
You will follow a standard set of operating procedures and established processes to provide a safe, secure environment, deterring criminal activity and anti-social behaviour.
About you
* We are looking for people with a positive, can-do attitude, good timekeeping, and the ability to deliver fantastic customer service. The rest we can train! Once you start work with us, there are great opportunities to develop your career and progress with some fantastic benefits along the way; these include:
o 27 days annual leave
o 8 bank holidays and 6 closure days where you either work them and receive enhanced pay or have them off as additional holiday!
o You work an average 35-hour working week, and so colleagues either boost their income by working overtime or take on a second job to suit their needs.
o Pension Scheme
o Discounted Gym membership
* You will be working as part of a diverse award-winning security team with a focus on providing safety and support to our wonderful student and staff community. Are you fed up of doing the same old thing every day? Have no fear; no two days are the same in our team!
This role is subject to satisfactory completion of enhanced security screening due to the nature of the role and environment in which the post holder will be working. The level of screening currently required is in accordance with BPSS guidelines; however, the University reserves the right to change this should it be deemed necessary to safeguard both the institution and its employees.
We look forward to receiving your application.
Additional information
For informal enquiries, please contact Carla Ismay-Lea, Security Operations Manager on ci37@le.ac.uk.
The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.
As a diverse and forward-thinking employer, we embed the principles of equity, diversity, and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students, and our local community through our values of Inspiring, Impactful, and Inclusive.
We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme, and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.
Vacancy terms: Full Time - Permanent
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