Herefordshire and Worcestershire Health and Care NHS Trust
A great opportunity has arisen for a part-time (15 hours per week) Ward Clerk to join our team at the Princess of Wales Community Hospital, Bromsgrove.
You should have good interpersonal skills and ideally have experience of dealing with members of the public.
You will be required to assist in providing reception, admin, and clerical support to the ward. This role is an essential position within the ward environment with first-class customer care integral to the role.
Please note the Trust will not provide sponsorship to work for this role; to apply, you must have current right to work in the UK status.
Main duties of the job
Duties will include:
* Ensuring all patient admissions, discharges, transfers, day cases, and ward attendees/out-patients are accurately recorded and entered onto the appropriate computerised systems.
* Providing administrative support as required, for example, typing/word processing, data inputting, filing, scanning/copying, in line with Trust Policies and Procedures.
* Obtaining and retrieving records, as requested, liaising with patients, staff, health professionals, or outside agencies.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer
* 27 days leave plus bank holidays, increasing up to 33 days with long service
* Generous NHS pension and enhanced pay when you work unsocial hours
* Flexible and agile working opportunities
* Great maternity, paternity, and adoption support
* Wide range of supportive staff networks
* Health and wellbeing opportunities
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Knowledge
* Working knowledge of Microsoft Office: Word, Excel, Outlook
Additional criteria
* You understand that we will not provide sponsorship to work for this role
Qualifications
* Level 2 qualification (e.g., GCSE Grade 4-9/A-C, NVQ 2, OCR/ RSA 2, City & Guilds 2) in a Business Administration related subject OR
* Level 2 qualification in an alternative subject and will be expected to undertake the relevant level 2 qualification on appointment to post OR
* Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post
* I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Experience
* Recent, relevant experience in an Administrative/Secretarial/ Reception role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
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