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Casual - Hospitality Manager, Newcastle upon Tyne
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Client:
Sodexo
Location:
Newcastle upon Tyne, United Kingdom
Job Category:
Hospitality
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EU work permit required:
Yes
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Job Reference:
3616fdae04bb
Job Views:
4
Posted:
24.04.2025
Expiry Date:
08.06.2025
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Job Description:
Job Introduction
We’re experience makers.
And food fanatics. And we’re hiring.
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.
Be part of something greater.
This is a fantastic opportunity to join Sodexo Live! at St. James’ Park, Newcastle United Football Club.
With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.
We are looking foroutstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Role Responsibility
* To attend pre-match managers briefings, partaking in training required by legislation and the company.
* To monitor staff working practices to ensure they are working efficiently and productively, adhering to company working practises, with reference to responsibilities and job description of staff
* To liaise with the kitchen team, ensuring all food products are serviced in line with timings specified.
* Working in adherence with Food Allergens information and service procedures.
* Ensuring that both bar and floor staff are attentive to guests needs, working in a timely manner to minimise any wait times.
* Welcoming guests, taking orders and serving beverages to guests
* Care about customer satisfaction and deliver the optimal client service experience
* Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
* Deal with customer and staff complaints effectively and efficiently.
* Actively upselling products and maximising revenue capture.
The Ideal Candidate
* Being friendly yet professional
* Good attention to detail and punctuality
* Experience within a hospitality, catering or bar setting
* Experience in managing a team
* Experience in cash handling and stock control
Package Description
Sodexo Live! are currently looking to add to our casual Hospitality team at St. James' Park to deliver a world class guest experience. We are looking for passionate, enthusiastic and motivated individuals to join our team.
We have roles available for Bar Managers/Supervisors, Room Managers/Supervisors and Fine Dining Managers/Supervisors, Team Leaders and Stand Managers/Supervisors.
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