Lead a Team to Excellence at Hall & Woodhouse Ltd
We are seeking a talented Shift Leader to join our Leadership team at Rugby & Music Pub in Twickenham. As a key member of our team, you will be responsible for ensuring seamless day-to-day operations and delivering exceptional customer experiences.
About the Role:
* Salary: £13.65 per hour
* JOB TYPE: Full-time
* Location: Rugby & Music Pub, Twickenham
* Job Category: Hotel, Catering & Tourism
Responsibilities:
As a Shift Leader, you will be responsible for leading a team of colleagues to deliver outstanding customer service and achieve business objectives. Key responsibilities include:
1. Ensuring that shift opening and closing procedures are followed.
2. Managing site payment, security, and safety procedures.
3. Providing excellent customer service and resolving customer complaints.
4. Developing and maintaining a positive and productive team environment.
5. Collaborating with other departments to ensure seamless delivery of services.
Requirements:
To succeed in this role, you will need:
* A strong background in hospitality management or supervision.
* Excellent leadership and communication skills.
* The ability to work well under pressure and make decisions quickly.
* A passion for delivering exceptional customer experiences.
* A commitment to upholding high standards of quality and safety.
Benefits:
We offer a competitive salary and a range of benefits, including:
* PAY BOOSTED BY A SHARE OF TIPS
* 70% OFF MEALS ON DUTY
* EXCELLENT JOB SECURITY AND CAREER PROGRESSION
* A GOOD WORK-LIFE BALANCE WITH 5 DAYS WORKING PER WEEK
* A FUN AND SUPPORTIVE WORK ENVIRONMENT
About Us:
Hall & Woodhouse Ltd is a leading hospitality company with a passion for delivering exceptional customer experiences. We operate a range of pubs and restaurants across the UK, each with its own unique character and charm.
Contact Information:
If you are a motivated and enthusiastic individual with a passion for hospitality, we would love to hear from you. Please submit your application today and take the first step towards a rewarding career with Hall & Woodhouse Ltd.