Join our Team as a Connections Administrator!
Location: Whiteley
Salary: £26,000 per annum
Hours: Monday - Friday 8am - 5pm
Contract: 12 Month Fixed Term
About the role:
Are you a dynamic and driven individual looking to make an impact? Join our Connections team on a 12-month contract! In this pivotal role, you'll provide essential support to ensure seamless service delivery for our customers and manage accurate fulfilment of offboarding requests. Your main focus will be on validating, approving, and provisioning sales orders for mobile and fixed-line services across our preferred networks and suppliers.
What makes you a great fit:
Approachable and confident, you thrive in collaborative, team-driven environments.
A dedication to outstanding customer service shines through in every interaction.
Equipped with excellent IT skills and a genuine interest in technology, you’re ready to tackle new challenges.
You see tasks through to the finish line, ensuring ownership and consistently going above and beyond for customers.
Clear communication and strong organisational abilities allow you to plan and prioritise effectively.
Calm under pressure, you meet tight deadlines with reliability and composure.
Key responsibilities:
Processing mobile connection requests for all networks, including new connections, ports, upgrades, and tariff changes, to support our Telesales and Field Sales departments.
Managi...