We are seeking an IT Project Technician for one of our Plymouth based clients. As a key member of the IT services team, the successful candidate will lead on implementing I.T projects both on-site and remotely, as well as providing supporting the desk when required.
Key Responsibilities will include:
* Lead and execute IT projects in collaboration with business stakeholders and team members.
* Own and manage Service Records, ensuring timely updates and stakeholder communication.
* Maintain and update the Service Knowledge Management System.
* Prioritise and manage complex Service Records for internal and external clients.
* Provide exceptional customer service to all IT system users.
* Stay updated on emerging technologies to maintain expertise and support evolving business needs.
* Manage and administer cloud-based services.
* Undertake additional IT tasks as required by the Head of IT or other senior team members.
Essential Experience / Qualifications and Attributes Required:
1. Career driven and keen to progress within I.T.
2. Previous experience of working in a busy I.T department....