Responsible for the development and embedding of new ways of working for Clinical Application Managers (skills sharing) and ensuring Clinical Application Managers develop robust cross-cover and rotational working within team. Responsible for ensuring adequate support and training is provided by Clinical Application Managers. Responsible for the movement/integration of legacy clinical systems into our main clinical system Sunrise. Responsibility includes future proofing the Trusts requirements and technical capabilities, understanding existing technology roadmaps, initiatives being undertaken by other trusts using the same applications and competing technologies, establishing and reciprocating the sharing of information about application best-practice, overarching vendor and business partner relationship management (include activation of SLA penalties and escalation vendor-side where necessary). Provide 3rd line support and final resolution stage responsibility for all applications within area of responsibility. Taking innovative and effective measure to address technical issues or under performance that may involve multiple suppliers at the same time. Line management of Clinical Application Managers, including regular update meetings, performance management, appraisal and responsible for overall administration and performance of support teams reporting to this post. Responsible for ensuring robust data assurance measures are developed and implemented, communicated and adhered to improve data quality throughout the Trust. Where necessary support application managers to resolve specific areas of poor data quality. Responsible for ensuring all routine and ad-hoc data quality improvement is undertaken appropriately. Responsible for developing policy and supporting documentation and communication to inform specific areas of data quality and assurance, e.g. naming of twins. Responsible for ensuring strong business partner relationships are developed by application teams and suppliers. Responsible for escalated individual performance issues including resolution within team including overall responsibility for the consistent and adequate provision of support services. Responsible for escalating problems in these areas to senior managers and maintaining communication regarding resolution.