EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. Motive Power applications include industrial lift trucks and pallet jacks, rail equipment, mining equipment, and airline ground support equipment. Some of the motive power brands include Hawker, Ironclad, General Battery, and Fiamm. Wherever there is a need for motive power, EnerSys offers the perfect energy solution. Job Purpose Providing support to the service department and training new team members on EnerSys systems Essential Duties and Responsibilities Overseeing the work issued to the warehouse Daily communication via telephone and email Follow goods receipt process in SAP Training other members of the team on SAP and FS360 Creating load lists for goods coming into the warehouse Create daily despatches and manifests to create claims Work closely with and support Service Controllers and other Customer Service Support Knowledge / Experience Ability to interact and communicate effectively Basic Microsoft and excel and word skills Skills / Competencies Good communication skills and able to liaise with team members Ability to promote teamwork within the department EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/Minority/Female/Vets/Disabled Know Your Rights Know Your Rights (Spanish) EEO is the Law Supplement Pay Transparency Nondiscrimination