Job summary Due to recent internal promotions and increased workload resulting in expansion of the team, we are recruiting for an enthusiastic and hardworking Pensions Officer to join our incredible Pensions Team. Our team are outstanding, and we don't say without good cause. The 20 staff that make up our Pensions Department not only have the responsibility for providing pension services to the 25,000 staff at UHB, but they are also responsible for 25 other NHS Trusts In total we provide pension services for 130,000 NHS Pension records. To achieve this without compromising on our excellent service, we need to ensure our team are motivated and hard-working, and they are, in fact they are just awesome Why are our team so great? That's because we work together to help and support each other, providing training and offering development opportunities, we encourage our staff to develop their skills, and all our staff are encouraged to progress. As a Pensions Officer you will be assigned a section of pension records that you will lead in the day to day processing, inputting and calculation associated with providing and maintaining an excellent pension service. You will support your allocated members by providing subject matter expertise on all areas of the NHS Pension Scheme and will work in conjunction with the rest of the team to ensure the efficient delivery of the service. Previous NHS Pensions experience is desirable but not essential as there is an option for a trainee role. Main duties of the job You will be expected to prioritise your own workload to ensure timely completion meeting strict deadlines. Using the systems for processing the payroll and viewing/amending pension records, you would be responsible for the managing and preparation, input and checking of an allocated section of NHS Trusts. This will involve basic and complicated calculations and include the provision and receipt of sensitive and critical information. Relating terms and conditions of service to the Pension environment e.g. Agenda for Change, Trust policies, Local agreements and Statutory legislation. Providing and receiving complex or sensitive information using developed interpersonal and communication skills and carrying out the job with empathy. Ensuring work relating to pensions meets Audit and Standing Financial Instructions Previous NHS Pensions experience is desirable but not essential as there is an option for a trainee role for the successful candidate, we can teach all you need to knowjust be a sponge as there is a lot to take in You will however be an organised and efficient person who is used to working to deadlines; able to prioritise your own workload, ensuring all tasks are completed on time. You will need to have excellent communication skills with a calming and pleasant telephone manner. The ability to understand complex legislation, and a sound knowledge of IT packages such as Word, Excel and Outlook are essential. Above all you will be enthusiastic and hardworking. About us We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment to our staff is to create the best place for them to work, and we are dedicated to: Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work. University Hospitals Birmingham is a Smoke-Free premises hospital. Date posted 18 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Contract Permanent Working pattern Full-time, Flexible working Reference number 304-1091407 Job locations Regent Court Third Floor, 14, George Road Birmingham West Midlands B15 1NT Job description Job responsibilities Please Note : For a detailed job description for this vacancy, please see attached Job Description Job description Job responsibilities Please Note : For a detailed job description for this vacancy, please see attached Job Description Person Specification Qualifications Essential Minimum of 5 GCSEs at grade C or above including English and Maths. Desirable ECDL or equivalent computer skills. Experience Desirable Relevant clerical experience. Experience of working in an NHS Pensions environment. Experience of managing own workload and pensions allocation. Additional Criteria Essential Reliable, Punctual, Courteous, Polite, Helpful, Intuitive to the needs of others (colleagues, peers and clients), Analytical. Desirable In depth understanding of client organisation, Agenda for Change regulations. Able to understand and interpret changes in local, national and statutory regulations. Knowledge of NHS Pension scheme. Person Specification Qualifications Essential Minimum of 5 GCSEs at grade C or above including English and Maths. Desirable ECDL or equivalent computer skills. Experience Desirable Relevant clerical experience. Experience of working in an NHS Pensions environment. Experience of managing own workload and pensions allocation. Additional Criteria Essential Reliable, Punctual, Courteous, Polite, Helpful, Intuitive to the needs of others (colleagues, peers and clients), Analytical. Desirable In depth understanding of client organisation, Agenda for Change regulations. Able to understand and interpret changes in local, national and statutory regulations. Knowledge of NHS Pension scheme. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Regent Court Third Floor, 14, George Road Birmingham West Midlands B15 1NT Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)