Goldstar is a rapidly expanding Transport & Warehousing company dedicated to providing a fantastic customer experience. Winners of ''Haulier of the Year 2023' awarded by Motor Transport. As a growing and progressive company, we are looking to continue build the best team, to be the face of our brand.
The Operations Supervisor accomplishes department objectives and day to day tasks by supervising staff, organizing and monitoring work process.
Job Title: Operations Supervisor
Based in Colnbrook SL30NS
Shift Pattern: Mon - Fri, 50 hours per week
Hours: 08.00 - 18:00
Main Duties:
1. To ensure that the team have planned and managed all vehicles operating from effectively and profitably.
2. Day to day supervision of the drivers and the office team.
3. Be prepared to step in and cover resourcing issues/ gaps as and when required.
4. Ensure the team are updating and progressing accordingly.
5. Ensure that the jobs allocated to drivers are done so meeting the requirements of the Working Time Directive/driver hours regulation.
6. Be one of the main points of contacts for staff during the shift.
7. Ensure that all jobs are priced and closed off & invoiced when completed.
8. Liaise with Drivers and Customers in relation to delays and possible issues.
9. Updating any relevant spreadsheets to reflect the service standard...