Based in central London & Wellingborough operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels.
We are also part of The Citation Group whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with.
Roles and Responsibilities
* Participate in any ad-hoc technical consultancy projects regarding menu checks, allergens and nutrition as and when received.
* Assist in specification validations/approvals on Food Alert System Assure 65. Client requirements vary, ensure spec check process is followed, including technical, legal and to customer policy. Keep trackers up to date, ensure SLAs are met and ensure queries are responded to in a timely manner.
* Manage specification writing projects. Write accurate and legal specifications in customer formats as required. Request access to data via email or remote connection, evaluate and learn client processes to ensure we are delivering to their ways of working, request gold standard specifications. Double check all data written into specification for spelling, accuracy and compliance to the most recent Food Information regulations/customer codes of practice. Ensure the specifications are quality checked internally and client deadlines are met.
* Familiarise yourself with customer projects, products and timescales, using internal workflow tracker.
* Create raw material and finished product specification trackers with structured detail and timelines.
* Keep all data and information consistent and compliant with company policy/customer codes of practice.
* Stay up to date with specification platforms like Tesco TQC, Hive, MCreate, Evolve, Igloo, M&S Find, Nutritics. Familiarise with internal systems e.g. Assure Supplier, Assure Retail, Assure Menu.
* Complete QA Checks for other team members and document where required.
Person Specification
* Excellent organisational skills and time management skills.
* Attention to detail.
* Excellent interpersonal skills and positive, can-do attitude
* Ability to work through challenges and resolve issues
* Team player who will step in and assist others when necessary
* Competent with MS Office; Excel, Word and Outlook.
* Excellent written and oral communication skills.
Experience
* Some experience of the food industry in particular manufacturing
* Worked with or knowledge of a variety of Ingredients (chilled, Ambient, ready to eat etc)
* Knowledge of specifications or specification platforms
* Knowledge of allergens and additives
* Aware of Food Information Regulations and other regulations relating to hospitality and the food industry
* Any experience with menus or nutrition
What do you get in return
* Lots of support / exposure / on the job training & development
* 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year
* Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild etc)
* Enhanced sick pay
* Employee Assistance Programme including face to face counselling sessions
* Healthcare cash plan incl discounted gym membership
* Life insurance
* Referral bonuses and vouchers
* A fun, sociable team… and working in the hospitality industry we know how to throw a good party!