Job summary MEDICAL RECEPTIONIST to join our friendly and hard-working team at Lache Health Centre, Hawthorn Road, Chester. Main duties of the job We are seeking a multi-tasker, fast learner and team player. You must be organised with a pleasant telephone manner, be friendly but assertive and work well under pressure. The role includes general reception duties, call handling and medical record management. IT, keyboard skills, data entry skills plus knowledge of the clinical system EMIS Web is essential. You will be part of the prescription team and is a support role for the clinical team and will involve preparing repeat prescription for the patients. About us We are a 3 partner GP practice situated on the outskirts of Chester City and south of the river. We have an experienced team of general practice staff across all disciplines. Date posted 28 January 2025 Pay scheme Other Salary £11.44 an hour Contract Permanent Working pattern Part-time Reference number A1609-25-0000 Job locations Hawthorn Road Chester CH4 8HX Hawthorn Road Chester CH4 8HX Job description Job responsibilities Job Title: Medical Receptionist Main purpose of the post: Part of a team responsible for the reception/administration in a 3 GP partner practice. Responsible to: Assistant Practice Manager The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Support clinical team with preparing repeat prescriptions - experience required Undertake a variety of administrative duties to assist in the smooth running of the practice Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies Regular staff meetings are held and in-service training will be given. Job description Job responsibilities Job Title: Medical Receptionist Main purpose of the post: Part of a team responsible for the reception/administration in a 3 GP partner practice. Responsible to: Assistant Practice Manager The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Support clinical team with preparing repeat prescriptions - experience required Undertake a variety of administrative duties to assist in the smooth running of the practice Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies Regular staff meetings are held and in-service training will be given. Person Specification Qualifications Essential Educated to GCSE level. Maths and English required. Desirable Time served as a medical receptionist is desirable. Experience Essential Previous experience of dealing with the general public is desirable. Time served as a medical receptionist is desirable. Desirable Primary Care experience Experience Essential Previous experience of dealing with the general public is desirable. Time served as a medical receptionist is desirable. Desirable Primary Care experience Person Specification Qualifications Essential Educated to GCSE level. Maths and English required. Desirable Time served as a medical receptionist is desirable. Experience Essential Previous experience of dealing with the general public is desirable. Time served as a medical receptionist is desirable. Desirable Primary Care experience Experience Essential Previous experience of dealing with the general public is desirable. Time served as a medical receptionist is desirable. Desirable Primary Care experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Lache Health Centre Address Hawthorn Road Chester CH4 8HX Employer's website https://www.lachehealth.co.uk/ (Opens in a new tab)