AV Technical Project Manager
£32,000 – £45,000 per annum
Reading
Full Time, Permanent
The role of the Technical Project Manager is to be a leader within the operations department. He/she is the strongest technical figure head within the team. He/she manages and strengthens the delivery of all projects within the business and executes the company core values at all times.
The Company
Our client is a leading UK AV and UC integrator based in Reading, Berkshire. Established in 1999, they have provided thousands of clients with perfect, reliable, and cost-effective AV and UC solutions for their collaboration, presentation, and communication spaces. Their incredible team of design consultants, engineers, AV project managers, programmers, and technicians are constantly working to provide clients across the UK with the best audio-visual solutions. They work with exciting well-known brands to broaden their customers’ experiences with the sole purpose of changing the way people work and communicate.
The Team
The Operations Department team are responsible for all online delivery from various online stores, all service contracts with their premier customers, and execution and excellent delivery of all projects from site surveys to multiple phase/week installations with their own engineers and subcontract engineers.
Objectives and Goals
Overall Responsibility:
1. Manage projects with an administrative team to a high standard, excellent customer service, quality on site and protection of margins. As an estimate they have around 30 projects per month with several of these being large 100k plus.
2. Ensure service contract standards and SLA are adhered to and the service manager is covering all logs.
3. Manage all engineers, in house and external, and the appropriate insurances, vehicles, and PPE when required.
4. Be able to demonstrate an understanding of all company products, services, and business processes as well as having a high level of technical knowledge to deliver solutions accurately.
Key Tasks & Responsibilities
5. Manage margins/budgets of each project.
6. Ensure quality of equipment, cables, quotes, and engineers adhere to our client’s standard.
7. Alongside the administrators organise and deliver all projects to our client’s standard.
8. Technical specification of all jobs, cables schedules and drawings where required.
9. Ensure all R & M and training are kept up to date.
10. Overall management of service contracts alongside a designated engineer.
11. Demonstrate pro-active behaviour in driving repeat business through quality work and customer delight.
Solution Design/Technical check
12. Display a high technical understanding of all the Company’s products and services.
13. May attend supplier and vendor training sessions to ensure up to date on all technology and products.
14. Where required become certified on supplier/manufacturer accreditations to bolster the Company’s standing within that supplier/manufacturer.
15. Identify GAPs in knowledge and work with Managing Director to plug these gaps.
Benefits:
16. 22 days holiday + Bank holidays
17. Pension
18. EAP
19. Parking on site
20. 32 – 45k, dependent on experience
If this AV Technical Project Manager sounds like an ideal role for you then apply today and our client will be in touch.