About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do. Click here to find out more.
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Role Summary
We are looking for an enthusiastic and motivated person to join the Acute Medical Unit (AMU) in a ward clerk role.
About the Role
For more information on the Job Description and Responsibilities, please click the link below.
More detail about the role:
Our admin team is made up of a Team Leader and 18 members of our friendly dedicated ward clerk admin staff and 4 patient flow coordinators.
In addition, we have a team of Ward Consultants and Doctors as well as clinical nurse manager and nurses.
AMU deals with approximately 34,500 referrals per year and is an exciting and stimulating place to work. You will deal with referrals from the GP’s, paramedics and ED, admitting patients onto the ward and dealing with their subsequent pathway through the hospital.
You must have excellent communication and interpersonal skills with a pleasant telephone manner. It is essential that you have the ability to interact with patients calmly, sensitively and efficiently both on the telephone and in person.
You must be able to use your own initiative, prioritising your workload to meet the changing needs of the department, as AMU is a high pressure fast paced environment.
If you feel you are the right person to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you, and would encourage you to arrange a visit to see how the ward clerk role is essential to the unit.
Key to this role is the ability to be flexible to cover periods of annual leave and sickness.
Working pattern: Weekday shifts 1700-2200 and weekend shifts vary from 0800-1600/1000-1800/1200-2000. 15 hours average per week on a rolling 4-week fixed pattern rota.
Interview Date: To Be Confirmed.
For more information, please contact Claire Burnham, Admin Team Leader for a copy of the rota and to arrange a visit to the department on 01392 402858 or email c.burnham@nhs.net.
Please note, this is a fixed term contract until 07/03/2026. For current NHS employees, this post could be a secondment opportunity.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close this vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
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