The Body Shop
The Body Shop has been here since 1976 and we’re not going anywhere. It’s an exciting time to join us as we’re under new ownership and recruiting for some fantastic opportunities in our gorgeous new Head Office in Brighton.
We’re looking for fellow pioneers of ethical beauty who are keen to drive our business in the UK and around the world. If that sounds like you, we’d love you to join us as we embark on our next chapter.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
We are recruiting for an experienced Social Media Manager.
The successful candidate will be responsible for driving the brand love through developing the Social Media strategy, delivering engaging content and delivering excellent community management.
More about the role
Main Roles & Responsibilities will include:
* Strategy: Provide Global strategic direction, aligned to brand and business goals .
* Content creation: Create compelling content for social media platforms aligned with brand voice and messaging .
* Content calendar management: Own the content calendar, including planning and scheduling posts across different platforms.
* Community engagement: Responding to comments, messages, and inquiries from followers, fostering positive interactions and building relationships. Work with Customer Care to ensure customer queries are managed effectively.
* Social media analytics: Track key metrics like impressions, engagement rates, follower growth, and conversion rates to measure campaign success and inform future strategies .
* Campaign development and execution: Work with the Brand Marketing team on social-first campaigns, including influencer marketing and paid social .
What we look for
* Having a love for emerging social media trends to be able to incorporate them into our strategy.
* Ability to take initiative, ownership & accountability and thrives in a fast-paced environment.
* Creative & a flair for design with attention to detail.
* Experience working in Social Media in a retail/global organisation.
* Excellent communication and organisational skills.
* Proficient with a camera and photo and video editing.
Benefits
Want to join the team at The Body Shop?
Then please apply today! As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 6% non-contributory pension plan, 23 days holiday, 3 days a year to volunteer in the local community, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development. Here at The Body Shop we've got your best interests at heart - it's our way of saying thank you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.