Job title – Flexi Dementia Coordinator
Responsible to: Dementia Coordinator Team Leader
Salary: £22,968.40 per annum
Hours: 35 hours per week (Fixed Term contract to 31/03/2025)
Base: Age UK Herne Bay & Whitstable
20 Days Annual Leave + Bank Holidays
Job Purpose:
Provide a single point of access approach in times of need in order to provide consistency of support throughout the dementia journey. To provide timely and accurate information and effective support to people diagnosed with dementia, (or have suspected dementia) their carers and family. To work closely with the Primary Care Network they are assigned to, working in partnership with GPs, their multi-disciplinary team meetings, and Memory Assessment Services. Identifying issues leading to deterioration coordinating care and support with external agencies to ensure timely, wrap around support is maintained to avert crisis situations. The co-ordinator will provide support at each step of the pathway, from pre-diagnosis to end of life, if this is needed by the person with dementia and their carers.
Job Description:
1. Contacting the patient and/or appropriate carer/supporter within a timely manner.
2. Provide face to face visits within 7 working days of a request, where possible, in agreement with the person living with dementia and/or carer.
3. Work in partnership with health professionals and organisations such as Adult Social Care, to meet the needs of both the patient and the carer.
4. Liaise with the person diagnosed with dementia’s GP as and when required throughout the dementia journey.
5. Provide an Annual Practice update for each GP practice outlining support provided to patients (in contact with the service) and their carers (as appropriate) on their QOF register.
6. Develop and utilise an appropriate information resource to support conversations with families.
7. Provide flexible support so that team members can cross geographical areas to ensure timescales are met.
8. Develop and maintain a framework document/information resource for planning and decision making in order to identify what needs to be in place while a person still has the capacity to make decisions.
9. Provide and continue to develop an individualised support plan that reflects the health and well-being needs of the person diagnosed.
10. Provide support for the immediate carer/supporter and encourage engagement with a carers assessment.
11. Be with the person with dementia and the family along their pathway, proactively contacting them on a regular basis dependent on their need.
12. Assess the need for information and advice with appropriate timing, sensitively tailored to individual need.
13. Ensure an effective referral pathway to the service from point of diagnosis.
14. Liaise with pharmacies to support appropriate and safe use of medication.
15. Help Carers to access respite and support.
16. Support medication management and compliance in a non-clinical context (referring to medical professionals where appropriate).
This post is subject to an enhanced DBS check.
Skills and attributes:
1. Approachable and friendly/socially confident
2. Attention to detail and accurate recording
3. Excellent communication skills
4. Good organisational skills
5. Good IT skills
6. Ability to manage workload and plan effectively to ensure seamless delivery of services
7. Ability to problem solve by thinking laterally to achieve results
8. Listening and understanding
Experience:
1. Working with people living with dementia, their carers and wider family network
2. Experience of working within health and social care
3. Data collection and recording/reporting
4. Ability to quickly form good relationships both internally and externally
Knowledge:
1. Understanding of the challenges facing people living with dementia, their families, and carers
2. Knowledge and understanding of local voluntary sector and statutory bodies
Work related circumstances:
1. Commitment to equal opportunities
2. Ability to meet the travel requirements of the post & possess a full, clean driving licence, have access to a car for work
3. Compliance with health and safety rules, regulations, and legislation
Job Type: Full-time
Pay: Up to £22,968.40 per year
Benefits:
* Discounted or free food
* On-site parking
Shift:
* Day shift
Work days:
* Monday to Friday
Education:
* GCSE or equivalent (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Application deadline: 20/01/2025
#J-18808-Ljbffr