We are looking for an energetic, flexible and confident person with excellent organisational, administrative and IT skills to join our small but busy team.
No day is the same at the Trust. So, if you are looking for variety in your working day you may be just the person we are looking for!
You will be a key contact for the Health & Wellbeing Team, acting as the first point of contact for our beneficiaries as well as health and social care professionals. You will also provide essential support and administration to the Health & Wellbeing Team, specifically to the members of the team providing support to our most vulnerable beneficiaries with the most complex needs.
This role is a part-time, office-based position. We are looking for someone to work between 21 and 28 hours per week – ideally spread over five days, but we would consider alternative work-patterns. The salary is £16,320 per annum for 21 hours per week. £21,760 per annum for 28 hours per week.
Skills & Abilities
Do you have:
* At least two years’ admin experience strong ‘customer care’ skills, and experience of working in a front-line role.
* A professional, assertive and confident manner, but also the ability to display empathy, compassion and tact in sensitive situations.
* An excellent telephone manner and the ability to stay calm under pressure.
* A flexible approach to work and willingness to take on new tasks.
* Good attention to detail, even when carrying out routine tasks.
* Strong IT skills.
* The ability to work effectively both independently and as part of a team.
If so, we want to hear from you!
Why work for us?
We know it is important to find a job where you feel valued and that you are making a real difference. We are a small friendly charity with the most amazing staff (if we do say so ourselves!) and some truly inspiring beneficiaries.
Our benefits package includes:
* A 10% pension contribution
* Private Medical Cover (after 6 months employment)
* Free onsite parking
* 25 days annual leave - full time equivalent plus Bank Holidays
* Shopping discounts
* A free Employee Assistance Programme, providing advice and counselling
* A Personal Development Plan and access to ongoing training opportunities
About the Thalidomide Trust
The Thalidomide Trust was established in 1973 to provide relief and assistance (including financial support) to people born in the UK with disabilities caused by Thalidomide, (a drug licensed by the UK Government for use by pregnant mothers in the late 1950’s and early 1960’s).
Currently the Trust supports 425 beneficiaries aged between 59 and 66 living with a range of physical disabilities including limb damage, musculoskeletal problems and sensory impairment.
We are a unique organisation, and proud of our work. Our focus is on providing the highest standard of care we can in supporting the complex needs of our beneficiary community and this role plays a crucial part in expanding the provision of our support within an exceptionally talented team.
Application process
Applications are via this link - where you will also find the job description and person specification.
We particularly welcome applications from the BAME community and people living with disabilities.
Important: As part of your application, please provide a supporting statement explaining how you meet the essential requirements on the person specification using specific examples. (No more than two side of A4, minimum font size 12).
You can upload your statement in the CV and Supporting Statement section of the Application form.
Closing Date:
Monday 17 February 2025 at 12 noon
Interview date:
Thursday 27 February 2025
No agencies or media sales please
Job Types: Part-time, Permanent
Pay: £16,320.00-£21,760.00 per year
Expected hours: 21 – 28 per week
Benefits:
* Company pension
* On-site parking
* Private medical insurance
* Store discount
Schedule:
* Monday to Friday
* No weekends
Work Location: In person
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