Job Description
Join Our Team as an Order Administrator!
Are you passionate about providing excellent service and driving smooth operations? Do you thrive in a fast-paced environment where attention to detail is key? We are looking for a dynamic Order Administrator to join our team!
What You'll Do:
* Sales Order Processing: Enter and process sales orders accurately using the Infor LN ERP system, ensuring all documentation is handled correctly.
* ERP Data Management: Keep customer records up-to-date and accurate in the system.
* Customer Communication: Be the go-to for customer queries, providing quick, professional responses via phone and email.
* Collaboration: Work closely with Project Management, Finance, and Warehousing teams to ensure smooth operations.
* Problem-Solving: Help resolve customer issues related to new or replacement equipment.
* Continuous Improvement: Drive process enhancements and take part in our Rapid Continuous Improvement (RCI) initiatives to improve productivity.
* Teamwork: Foster collaboration and open communication with all team members.
* Safety and Quality Commitment: Commit to safety and quality standards, contributing to excellence in everything we do.
What You Bring:
* Experience: 1-2 years in an administrative or call center role, preferably with ERP systems knowledge (Microsoft Dynamics or similar).
* Skills: Excellent organizational skills, attention to detail, and the ability to juggle multiple tasks. Strong communication and interpersonal skills are essential.
* IT Savvy: Confident with Microsoft Office and familiar with basic accounting principles.
* Bonus: Experience with export shipping and fluency in Italian, French, or German is highly desirable!
Why Join Us?
* Growth & Development: We're invested in your career! You'll have the opportunity to learn and develop new skills.
* Collaboration: Work alongside passionate teams in a supportive environment that values respect, integrity, and teamwork.
* Innovation: Contribute to exciting process improvements that drive our business forward.
If you’re ready to be part of a company that values customer satisfaction, continuous improvement, and personal development, apply now and let’s shape the future together!