To assist in the service of a high-quality food & beverage product to customers. To assist in the development of Food & Beverage products and services across the resort. To answer guests' requests and resolve guests' problems.
* Project a pleasant, positive and professional image at all times.
* Adhere to all company policies and procedures.
* Manage cultural needs and expectations of all guests.
* Ensure a timely delivery of all guests orders.
* Ensure a thorough knowledge of all products both food and beverage within your department.
* Upsell and identify additional revenue opportunities.
* Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
* Perform any other reasonable task requested by your manager.
* Eligible to live and work in the UK.
* Ability to communicate freely in the local language.
* Open and friendly with a desire to deliver exceptional guest experiences.
* Good attention to detail and accuracy.
* A team player, contributing positively to team performance.
* Excellent time management skills with the ability to prioritise workload.
* Ability to assess and meet the needs of the guest.
* Previous, similar experience in a 4 or 5 Star environment preferred.
* Subsidised staff accommodation (if required).
* Acess to a meal on duty in the staff canteen.
* Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
* Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
* Resort Facilities use of the Spa, Gym and Golf facilities.
* Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
* Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
* Employee Assistance Programme offering a range of Employee Assistance Help Lines.
* Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
* Share of gratuities and service charge within Food and Beverage.