What you'll be doing
Lead and line manager a Life & Pensions Reconciliations Team of up to 7 Reconciliation Analysts and Senior Reconciliation Analysts who are specialised in the BaNCS or LBG Legacy Systems and Processes. (Legacy & BaNCS).
Day-to-day management of team workload and task allocation, ensuring that all work is completed within agreed SLAs and in line with regulatory requirements and LBG Group Minimum Standards ('GMS').
Act as point of reference for issues and queries relating to reconciliations and controls. Work closely with Reconciliations Analysts and Senior Reconciliations Analysts to ensure timely and accurate reconciliations are completed. Take ownership of resolving complex issues escalating when needed. (Legacy & BaNCS).
Ensure all daily, weekly and monthly controls are completed and that the appropriate Control Reports are created and approved. (Legacy & BaNCS).
Conduct Quality Checking on the team's work ensuring full compliance with regulations and minimising the risk of SLA breaches. Provide feedback to Team Members and the Team Manager where necessary.
Lead the training of Team Members ensuring each has a Development Plan in place. Take ownership for ensuring that the Team's coverage of skills and processes is at a sufficient level.
Deliver regular reviews of the Reconciliations Team's Procedure Guides ensuring that they are correct and up-to-date. Take ow...