We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
We are looking for a highly motivated individual to work within our division. You will have a sound knowledge of medical terminology and the ability to work without direct supervision, prioritize and manage workloads, and be the first point of contact for general practitioners, consultant colleagues, nursing staff, administrative and other hospital staff, patients, relatives, and outside agencies.
You will provide professional and efficient secretarial and administrative support to the consultants and medical teams.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Key Responsibilities:
1. Communicate and liaise (by letter, telephone, and in person) in a professional and sensitive manner with patients and their relatives.
2. Receive results following diagnostic tests on patients and ensure that the appropriate medical staff see all such reports and keep a patient tracker. Ensure all urgent results are acted upon promptly and subsequently filed in the patient’s notes. Results must not be communicated to patients or relatives without the consultant’s agreement.
3. Retrieve heavy and bulky medical records and track all patients’ notes held in the office area using iFit, forwarding these to the appropriate destination as soon as they are no longer required, ensuring information is correctly recorded on iFit.
4. Co-ordinate outpatient activity and supervise clerical support staff to ensure appointments are sent out in a timely and efficient manner in keeping with national targets.
5. Maintain medical records systems by filing and keeping an accurate record of the movement of medical records.
6. Support colleagues as required, including cover for annual leave and sickness or as directed by the Service Manager or their deputy.
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide. Our dedicated staff ensure our patients get the best care. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work-life balance for our employees, with flexible working patterns considered to support our staff's needs. #J-18808-Ljbffr