Purpose of job
Works with the Store Manager and rest of the team to exceed sales targets while providing excellent customer service.
Key Responsibilities:
· Provides excellent customer service and actively sells to meet sales targets
· Strives to exceed customer expectations at all times
· Ensures a high level of product knowledge by taking on training and continually seeking out information on ProCook products
· Contributes to the maintenance of excellent store standards of display, point of sale and housekeeping according to company guidelines
· Carries out tasks as directed by the Store or Deputy Manager, Retail Ops team or head office personnel.
· Ensures security of company cash, stock, equipment and premises
· Follows company policies on health & safety and takes responsibility for a safe workplace
· Ensures that the store stock file is kept accurate with good housekeeping and assisting with auditing
· May occasionally be called upon to open or close the store in the absence of a manager.
Key Skills and experience
· Customer focused
· Target oriented and driven to succeed financially
· Team player
· Clear effective communicator
· Organized and able to plan own work
· Works well under pressure
· Attention to detail
· Deadline oriented
· Computer literate - word, excel, email/internet