We are looking for an experienced Facilities / Small Projects Manager to join our dynamic office fit-out company in London.
This role is responsible for planning, organising and overseeing small projects and maintenance of multiple client sites, ensuring seamless operations, and delivering top-tier customer service.
The ideal candidate will have strong multi-site management experience, excellent client management skills, and a proactive approach to problem-solving.
Key Responsibilities
Client & Site Management
* Management of multiple client office spaces across London.
* Act as the main point of contact for clients, ensuring their workplace needs are met efficiently and effectively.
* Conduct regular site visits to monitor installations, maintenance and facilities operations, ensure H&S compliance, and address any issues proactively.
* Ensure all client sites are well-maintained, safe, and fully compliant with UK health, safety, and building regulations.
* Coordinate reactive and planned maintenance, liaising with contractors and service providers to deliver high-quality facilities support.
* Manage office fit-out aftercare, ensuring smooth transitions and ongoing operational support for newly completed projects.
* Oversee third-party suppliers, including cleaners, security, and maintenance contractors, to ensure quality service delivery.
* Conduct risk assessments and safety audits, ensuring a secure working environment for all office users.
* Monitor and manage facilities budgets, ensuring cost-effective solutions for clients.
Contract Management
* Respond to client enquiries.
* Planning dedicated parts of small works projects.
* Maintaining and monitoring project plans and schedules.
* Ordering materials on time for delivery within agreed timelines.
* Hiring equipment.
* Issuing invoices, sending them in timely manner and chasing the payments.
* Purchasing materials, managing invoices and keeping track on expenditure.
* Ensuring all documentation is maintained appropriately for each project.
* Keeping track of clients’ contracts, identifying upcoming renewals.
* Preparing maintenance proposals/quotes.
* Supervising small works, attending call-outs, liaising with contractors.
* Keep database up to date.
What We’re Looking For
As a Facilities / Small Projects Manager you will often be working on tight deadlines, producing documentation in Microsoft Office applications, and demonstrating exceptional verbal, written and presentation skills on a daily basis.
You need to have:
* Proven experience – a minimum of 5 years experience in facilities and small projects management, ideally within an office fit-out, workplace solutions, or multi-client environment.
* Strong understanding of building services, office operations, and maintenance best practices.
* Excellent knowledge of health & safety regulations, building compliance, and fire safety laws.
* Ability to manage multiple sites and stakeholders in a fast-paced environment.
* Experience in contract negotiations, budget control, and supplier management.
* Strong problem-solving and decision-making skills with a positive hands-on, solutions-focused approach.
* Familiarity with sustainability initiatives and workplace technology is a plus.
* Relevant certifications such as IWFM (Institute of Workplace and Facilities Management), NEBOSH, or IOSH are highly desirable.
What We Offer
* A varied and exciting role managing multiple client sites.
* Competitive salary and benefits package.
* Professional growth and development within a fast-growing office fit-out company.
* A fun, trust-based and flexible working environment in a family-owned business.
How to Apply: Send your CV and cover letter to careers@bellprojects.net.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Repair and Maintenance
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