Repairs Planner
Permanent
Full Time, 37 hours per week
Blackpool, Lancashire
£25,000 per annum
Do you have experience in Scheduling/Works Planning? Have you dealt with Housing related issues? If so, this could be the right opportunity for you.
Sellick Partnership LTD is currently assisting in the recruitment of a Repairs Scheduler to join a Social Housing organisation based in Lancashire on a permanent basis
Duties of the Repairs Planner/Administrator:
* Utilising databases and CRM to schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
* Understanding Construction skillsets and geographical locations to effectively book works for residents
* Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
* Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
* Respond to emergency repairs in a calm manner
Essential requirements of Property Repairs Planning:
* Planned/Scheduled tradespeople in a Construction/NHS/New Build or Social Housing setting
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