MBM Vets, Kilmarnock, Ayrshire, Scotland
A fantastic opportunity has arisen for a Small Animal Receptionist to join our friendly and supportive team at MBM Vets. We are seeking a dedicated, caring, and motivated Receptionist to fill this role, and in return we offer great support, exciting career development and a healthy work-life balance. You will mainly be based out of our Kilmarnock branch, but shifts in our Mauchline and Beith branches will be required.
What will the role entail?
* We expect each colleague to present a professional approach and smart appearance.
* Deal with clients face to face and on the telephone in a confident and professional manner.
* Work with the Practice management system to ensure bookings are accurate and clients' details are up to date.
* Work with the Clinical team to provide the best service for the clients.
* Monitor emails and internal messages and action accordingly.
* Follow company initiatives to enhance the clients' experience.
* Keep up to date with all relevant communications.
About the rota and salary
Shifts will vary between the hours of 8:30am and 7:00pm. Ideally, we have up to 30 hours per week available, with a Saturday rota (8.30-13.00) and no OOH, but should you require less hours we will also consider this.
The salary will be up to £17,908 DOE per annum.
About MBM Vets
MBM Veterinary Group is a large, friendly, long-established practice, close to the beautiful Ayrshire coast with convenient road and rail links to Glasgow and central Scotland. We have practices in the towns of Kilmarnock, Mauchline, and Beith thus covering a wide area within Ayrshire. We have dedicated teams providing small animal, equine, and farm veterinary services.
Our team and culture
Working in our small animal team across the three branches we are currently a team of 20 full and part-time Veterinary Surgeons, including a cardiology certificate holder and two others studying certificates in surgery and in medicine, as well as plenty of proud general practitioners. We have 16 full and part-time Registered Veterinary Nurses, 4 Animal Nursing Assistants, and 14 Reception team members.
In addition to a competitive salary, you will benefit from:
* 6.6 Weeks annual leave.
* Additional annual leave for your birthday which will be added to your holiday allowance.
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay.
* Cycle to work scheme.
* Initiatives focused on employee wellbeing.
* Non-accidental injury support.
* Learning and development opportunities via the IVC Evidensia Academy.
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers.
* Discounted staff pet care.
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Contact Information
Speak to Lucie Brownsword from our recruitment team who would be happy to help you with any questions you have before applying for this role.
#J-18808-Ljbffr