Neway is looking for a Green Spaces Officer to join our client based with Elmbridge Council.
This role is starting asap, working full time in an ongoing contract.
About the role
You will be passionate about providing high quality green spaces and working with communities to make Elmbridge a great place to live, work and play.
You will be the first point of contact for our Councillors and Communities responding professionally to queries or concerns about our green spaces. You will follow up on concerns or queries with site visits to confirm locations and the nature of any concerns. You will support the implementation of actions within the Green Space service delivery plan to achieve our vision, strategic aims and objectives.
You will have the opportunity to contribute and deliver continued development of the Green Spaces service areas through consultation with the community and partners.
Most of all, you will be working within a great team environment seeking to improve the lives of some of our most vulnerable and deserving residents.
With an excellent personal development programme and support, you will have the opportunity to shape your own development and growth and make a real impact in the community.
The main purpose of the role:
To support the delivery of the Grounds Maintenance Contract and the day to day telephone calls or emails with queries about the maintenance of our green spaces.
To deal with customer feedback, including visiting sites to validate any complaints or concerns where service delivery has not been achieved.
To support the Green Spaces Manager in the delivery of the green spaces grounds maintenance contracts on land owned or managed by Elmbridge Borough Council e.g. parks, cemeteries, commons, recreation grounds, as well as associated works, fencing, soft standing/hard surface areas etc.