Service and Installation Administrator | Strood, Kent | Full Time | £25,000 - £28,000 depending on experience Our client has been established since 1998, and is a leading provider of high-end window, door, and conservatory installations, serving both the commercial and home improvement sectors. Due to their continued growth, they are looking for an experienced administrator to join their team. As an administrator, you will be a key member of the operations team, ensuring smooth communication and supporting the day-to-day functions of the installations and service departments in a fast-paced, ever-changing environment. Are you the right person for the job? Proficient in Microsoft Office (Word, Excel, etc.) Strong telephone and communication skills with a professional appearance Excellent time management and organisational abilities Attention to detail is essential Ability to use your own initiative and problem-solving skills A good sense of humour, as some days can be challenging Ability to adapt to and thrive in a fast-paced, ever-changing environment Willingness to attend training as and when required Team player What will your role look like? Handle telephone inquiries and provide professional support Provide full administrative support to the Installations and Service Departments Manage bookings and scheduling of appointments Act as the point of contact for pre- and post-installation queries Maintain and update the primary business database daily Monitor and update vehicle tracking systems Update the training matrix regularly Prepare warranties and compliance certificates Carry out general administrative duties as required What can you expect in return? 20 days annual leave plus bank holidays What's next? It's easy Click “APPLY” now We can't wait to hear from you Your data will be handled in line with GDPR. ADZN1_UKTJ