Senior Network Engineer – London
Reporting to the Technology Architect, we have a rare opportunity for you to join us here at PPHE. You’d work closely with the network and support teams and our Meeting & Events Departments in the hotels and be responsible for designing, managing, and providing support for the Group’s Internet/Wi-Fi network infrastructure and IP Telephony systems.
The role is based on flexible working hours, total of 40 hours per week. The individual must respond in case of major incidents and/or loss of service affecting business continuity.
Benefits for you as the Senior Network Engineer:
* Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
* F&B discounts at our restaurants and bars (for your whole party)
* Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
* Two free meals per day
* Recommend a friend scheme – up to £750!
* Vitality at work scheme with great gym discounts & more
* Ride to Work scheme & free cycling lessons
* 24/7 employee assistance programme
* Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
* Free dry cleaning for work uniform
* Annual Staff parties and events
* Company pension plan & award-winning training
Your main tasks and responsibilities as our Senior Network Engineer:
* Create and maintain up-to-date documentation of network infrastructure.
* Manage, support, monitor, and develop the Wi-Fi network and IP telephony platforms across all properties.
* Mentor the Networking team
* Provide support for Wi-Fi network and IP telephony incidents and hands-on support in UK/NL properties. Provide Wi-Fi network and connectivity support for large M&E events.
* Handle escalations or incidents on Wi-Fi and manage related problems to resolution.
* Assess/administer Wi-Fi network and IP Telephony equipment with the network team.
* Monitor and ensure the effectiveness of the network environment to ensure optimal performance.
* Asset management for Wi-Fi, IP telephony, and network hardware and software across the Group.
* Plan and assist the network team with network changes and upgrades.
* Design, plan, and assist with network cabling or patching works.
* Report on Wi-Fi infrastructure performance.
* Collaborate with the Engineering department to resolve remote incidents or changes.
Ad-hoc:
* Plan and coordinate the installation of in-house and remote Wi-Fi, network hardware and software across the Group’s network.
* Research and make recommendations on new products, services, protocols, and standards
* Anticipate a wide range of complications and resolve complex issues, while following policy & procedures.
* Configurations, maintenance and support of the core and access network switches
* Ensure systems and processes comply with IT controls and compliance plans.
* Lead incident, problem, and change management processes and/or serve as an Incident Commander for key issues.
* Assist with and implement short- and long-term plans
* Monitor and test Wi-Fi and network performance, provide performance statistics & reports.
* Support on any new system implementations
* Network/Systems used: Meraki, Cisco, Aruba
If this great (and rare) opportunity with us at PPHE looks like the one for you, apply now!