Are you looking for a role that will make a difference to your community? Do you want to go home feeling like you have done something rewarding every day? Then join the HICA Group today!
We have an opportunity for an experienced individual to join our Homecare team as a Team Leader to monitor and contribute towards the delivery of care to our Service Users.
The company is unable to sponsor the employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Pay & Hours:
* £12.42 per hour
* 16 hours per week
* Shift pattern: 17:30 - 22:30 weekdays, Saturdays 15:00 - 22:30 & Sundays 06:45 - 14:30 or 14:30 - 22:30.
The Role:
* Responding to enquiries from Service Users, Care Workers, and other professionals.
* Managing all calls into the office, ensuring that situations are dealt with at the point of being raised and only escalated as needed.
* Monitoring and responding to HICA’s internal call monitoring software ensuring customers are in receipt of services in line with expectations.
* Providing general administration support to the branch.
* Carrying out care calls in the event that they cannot be covered by the existing care teams within the local and surrounding areas.
* This is an out-of-hours service with shifts available on evenings between 17:30 and 22:30 Monday to Friday and weekends (mornings).
About you:
* A minimum of a Level 2 Qualification in Care.
* Previous experience of care and administering medication.
* Experience working at a supervisory level.
* Able to work under pressure.
* Strong planning and organisational skills.
* Good understanding of using Microsoft Office.
* Full UK Driving License and access to own car.
Additional information:
HICA is a ‘Not for Profit’ organisation providing a range of care services to older people and people with learning difficulties both within residential and nursing homes and within the community.
Successful candidates will need to complete an Enhanced DBS Check.
Application Form
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