Who are Millboard?
Millboard is a UK-based decking and cladding solutions manufacturer with an expanding international presence. We passionately believe our “Live. Life. Outside.” value proposition is the best in the world - and is reinforced by a unique and patented technology that is positively disrupting and resonating in the market. Inspired by nature but designed to outperform others in terms of look and feel, long-term durability, and cost of ownership, Millboard’s portfolio is truly unique.
An Investors in People winner, we have a genuinely team-focused culture that empowers us all to succeed together – Join one of the fastest-growing and most innovative companies in Britain and be part of a dynamic and supportive environment that offers a host of generous benefits for people who want to be the best they can be.
We’ve also been awarded the accolade of being one of the Top 1000 Companies to Inspire Britain (2014 & 2020) by the London Stock Exchange, while BDO’s Growth Barometer has placed Millboard in the Top 50 fastest growing companies in Coventry & Warwickshire in 2016, 2017, 2018, and 2019, as well as the E2E International 100 and E2E Profit 100 company 2022-2023.
Responsibilities:
1. Identifying new Homeowner Sales Opportunities (Deals) through:
1. Answering the phone
2. Following up samples
3. Identification through the managing of the ‘Enquires’ Inbox
2. Manage a section of the Homeowner sales pipeline in view of securing the deal through:
1. Following up Material Lists
2. Advising the customers as to Approved Installers and Dealers
3. Technical support - calls to be transferred to Tech Sales when required
4. General support to customers wherever required – become a Trusted Advisor
3. Gathering and documenting key project information is essential for both of the above to be effective.
4. Anything other reasonable duties associated with the role.
Knowledge, skills and abilities needed for this position:
1. Excellent Telephone manner
2. Persistent yet polite tone on the telephone
3. Able to handle rejection
4. Understanding & experience in using CRM systems
5. Product & technical knowledge
6. Geographic knowledge
7. Ability to work at pace and under pressure
8. Open minded approach to change
9. Customer Centric attitude – Going above and beyond
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