Fantastic opportunity for a Warranty Administrator to join the team at our BMW South Lakes Retailer.
Salary: Up to £25,000 Basic, up to £31,000 OTE
Hours:
42.5 Hours per week. 8:30am – 5:30pm, Monday – Friday.
1 in 3 Saturdays, 8:30am – 1:00pm
Role responsibilities:
* Ensure all administrative functions within the warranty department are carried out in accordance with company policy.
* Review warranty reporting systems with the line manager to identify improvements where possible.
* Administer warranty policy in the best interests of the retailer, manufacturer and customer.
* To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims.
* Ensure that all frontline staff complete records correctly when warranty is diagnosed on a vehicle.
* Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives.
* Inform all relevant staff of forthcoming recall campaigns and changes in warranty / goodwill / repair procedure.
* Maintain knowledge on all warranty procedures and documentation. Support other staff members on all warranty related matters.
Rewards and Benefits:
* 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.
* Healthcare cash plan.
* Employee vehicle-discount schemes.
* Highstreet discounts
* Childcare vouchers.
* Cycle to work scheme.
* Eyecare vouchers.
* Free flu jabs.
* Internal and manufacturer training.
About Lloyd Motor Group:
Lloyd Motor Group is the largest privately owned prestige motor group in the North covering Cumbria, the North East, Lancashire and the South of Scotland. Our company prides itself on its professional yet personal approach in dealing with and supporting its Customers and Staff. Lloyd Motor Group currently has 4 Land Rover sites 6 BMW & MINI sites, 5 modern Bodyshop’s as well as representing Volvo, Kia, Volkswagen and Honda motorcycles and Motorrad