We have an exciting opportunity for a dynamic, experienced and professional Credit Controller to join our growing team, in an environment whereby all colleagues are encouraged to feel empowered and to have an active voice in the management of their services.
About Us:
The Akessa Healthcare Group owns and operates several boutique independent hospitals including The New Foscote Hospital, Royal Buckinghamshire Hospital and 107 Harley Street.
The clinical outcomes of the hospital are of the highest standards and the latest CQC report rated our hospital standards as good across all parameters. Our organisation has strong IT, operational, clinical governance and accountancy support.
Core Responsibilities:
* Lead on and operate an effective and accurate system for the recovery of Patient, Insurer, and Consultant debts.
* Take ownership of all aspects of the debtors ledger.
* Reconcile the debtors ledger balance and Sales Ledger Control account.
* Report on all outstanding debts on a monthly basis.
* Review and enhance processes and embrace and implement new ideas to optimise the effectiveness of the credit control function.
* Identify accounts to be sent to external debt collectors.
* Identify and process accounts to be written-off.
* Support the Finance team lead in processing the daily banking’s and updating reconciling documents.
What you will be doing:
* Run timely reports to manage all account balances and identify overdue accounts.
* Send out reminder/chase letters weekly/monthly as required.
* Investigate and resolve all invoice queries from Insurers, Patients and Consultants by telephone, letter or in person updating the computer system with notes and actions.
* Process, receipt and post cash, cheque, credit/debit card payments to the relevant accounts.
* Reconciling accounts.
* Liaise with Insurance companies, patients and consultants to ensure payments are received in a timely manner.
* Prepare accounts for sending to external debt collectors ensuring all documentation is 100% accurate.
* Be an integral member of the Finance Team supporting the Financial Controller and Management Accountant with any ad-hoc duties, as required.
* Comply with obligations in respect of the Health and Safety at work legislation and attend all allocated training sessions and department meetings.
* Any other duties assigned to you by management or Senior Leadership.
Measurable outcomes:
* Debtor days remain under agreed KPI’s.
* Bad Debt Provision minimised.
Who we are looking for:
* Proven Credit Control experience.
* Financial experience in the medical sector (desirable).
* A team player who takes pride in the achievements of themselves and their colleagues.
* Strong IT and Excel skills (required), Healthcode & Compucare (desirable).
* Proactive and team spirited.
* Ability to demonstrate high standards of verbal and written communication.
* Ability to present information clearly and concisely.
* Tact and diplomacy.
* Ability to work flexibly and identify and respond to urgent matters.
* Ability to follow instructions and work to tight time constraints.
* Reliability and dependability.
* Desire to review and improve processes and embrace and implement new ideas.
* Adaptability to change and willingness to embrace new ideas and processes.
* Time management & organisational skills.
* Interpersonal skills.
* UK driving licence to enable travel between sites.
* Commitment to our corporate aims; Professional Service, Clinical Excellence, Quality Care.
* Demonstration of our Five CIVIC Values; Community, Integrity, Vigour, Innovation, Compassion.
We are proud to be offering this opportunity as a Living Wage and Disability Confident Committed accredited employer.
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Free flu jabs
* Free parking
* Health & wellbeing programme
* On-site parking
* Private medical insurance
* Referral programme
Schedule:
* 8 hour shift
* Monday to Friday
* No weekends
Ability to commute/relocate:
* Banbury: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Please describe any experience you have with credit control relating to Private Medical Insurance.
Experience:
* credit control: 1 year (required)
* finance within healthcare: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
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