Credit Controller
Company Summary
Mosaic is a global specialty insurance agency with exceptional expertise, a focus on complex products, and a distinctive operating model. Our innovative structure allows deployment of different forms of capital in full alignment for the benefit of clients and partners. We currently underwrite for close to 30 carriers alongside our Lloyd’s Syndicate 1609—offering lead-line + syndicated capacity, custom service, and full claims-settlement authority across seven product lines in seven countries. We harness the heritage of Lloyd’s and benefit from the market’s global licenses and financial-strength ratings.
Job Spec
Mosaic is looking to hire a Credit Controller to address premium receivable collection, enhance cash flow, and minimize past-due balances. This position reports to the Credit Control & Collections Manager and is based in London.
Responsibilities
* Responsible for the resolution of unallocated cash, signing messages, sending monthly statements to brokers and monitoring responses for appropriate action
* Advise Credit Control Manager on relevant status of payment information
* Track and report all risks requiring management oversight for potential issuance of cancellations for non-payment of premiums
* Effect cash reconciliation and allocation in IT systems alongside offshore credit control team
* Effect resolution and timely payments from Mosaic to brokers to resolve insurance transactions adjustments
* Resolve signing issues in collaboration with cross functional teams within Mosaic and other service providers
* Schedule monthly meetings with brokers and underwriters
* Prepare for virtual/face-to-face meetings with brokers to resolve issues and review past-due balances
* Prepare for face-to-face meetings with underwriting teams to resolve issues and review past-due balances
* Undertake follow-up calls to brokers, underwriters, internal cross-functional teams and document action status
* Prepare weekly reports on open premium receivables to escalate issues on large overdue aged balances for action and follow-up
* Identify opportunities to improve credit control processes. Provide support for testing new or enhanced functionalities and reports in IT systems
* Work collaboratively with other Mosaic and offshore teams to ensure issue resolution
Skills, Experience and Education
* 5+ years of experience in collections processes, underwriting and finance, or similar positions in P&C insurance companies
* General insurance experience – principles and practices
* Lloyd’s market experience (open market and delegated underwriting authority (DUA)
* Syndicate and Underwriting signing knowledge (Lloyd’s processing/bureau payments—XIS (USM)
* Analytical skills
* Strong communication skills (verbal and written)
* Interpersonal skills
* Proficiency at Microsoft Office applications (advance MS Excel)
Preferred experience in:
* Prior premium accounting/credit control experience
* XFI policy admin system
Mosaic offers you
* True entrepreneurial culture
* Very competitive total rewards compensation package, reflecting growth of business
Mosaic celebrates diversity, equity and inclusion. We embrace these pillars of excellence as crucial to our business success. We are an Equal Opportunity Employer.
To be considered for this position, please send your information to careers@mosaicinsurance.com