Bradford Teaching Hospitals NHS Foundation Trust
Closing Date: 26.01.25 (this may change dependent on response)
Shortlisting to take place in the week following closing date: commencing 27.01.25
Interview expected to take place in the week following shortlisting: commencing 03.02.25
We continue to put digital technology at the heart of our operational delivery and our service transformation ambition. We are at an exciting phase in our digital transformation journey with a programme of significant upgrades to our enabling infrastructure. Do you want to be part of this exciting and transformational journey?
We are delighted to offer a new opportunity as a Clinical Informatics Change Manager on a fixed term contract basis for 23 months.
Can you engage and motivate others to participate and take ownership of new developments and initiatives? Do you enjoy working on your own and with colleagues to drive and embed change improvements that make a difference? Are you able to juggle multiple tasks and analyse and present information for review?
Main duties of the job
We are embarking on a new programme to improve the use of digital systems and IT infrastructure. The project includes the implementation of new systems, the expansion of existing systems, and changing working processes to improve workflow and integration of systems.
As part of the Clinical Information Systems Change Team, the postholder will work closely with clinical and operational colleagues to understand current working practices and the use of existing digital systems.
The role will help to understand how the new digital systems or processes will impact a department and engage with operational colleagues.
Working with operational colleagues, the postholder will help design new processes and communicate any new or changed processes to colleagues at all levels across the Trust. The postholder will help achieve and monitor project outcomes and benefits.
The post holder will use a range of engagement techniques and change methodologies to support, plan, and make change happen.
Job responsibilities
The postholder will be required to:
* Engage with clinicians, secretaries, managers, and other internal and external stakeholders.
* Deliver a consistent project approach throughout the project life cycle and ensure all stakeholders are aware of project objectives and benefits.
* Work alongside and seek information from a range of experts in clinical areas, Informatics, and external companies.
* Build and maintain effective working relationships with all stakeholders.
* Provide change management guidance and support to operational colleagues.
* Follow best practice project methodology to ensure delivery within budget constraints and project lead times.
* Plan and hold workshops or other interactive events involving staff groups.
* Create relevant system process documentation and lead process mapping exercises.
* Identify gaps in current processes and analyse findings for improvements.
* Engage and collaborate with colleagues to redesign processes.
* Escalate emerging concerns, risks, and issues to ensure they are managed appropriately.
* Create and update implementation plans, including adequate testing of processes.
* Ensure regular contact and feedback with operational leads and system owners.
* Implement change using best-practice change management methodologies.
* Measure benefits against the plan and report findings to programme management.
* Provide oversight to proposed changes to ensure appropriateness.
* Demonstrate how to use digital systems and provide support when needed.
* Maintain a high professional standard.
* Any other task/activities considered relevant to the role.
Person Specification
Experience
* Previous experience of working in a large organisation with senior managers and professionals.
* Experience in the design, development, and implementation of new business processes.
* Experience working in a collaborative environment.
* Experience of communicating business change concepts to all levels of staff.
* Experience of digital systems implementation.
Skills
* Proficient user of Windows-based software, including Word, Excel, PowerPoint.
* Logical and efficient, with good attention to detail.
* Self-motivated and capable of demonstrating initiative.
* Good organisational and motivational skills.
* Able to work autonomously to agreed objectives.
* Good communication skills, able to communicate with staff at all levels.
* Skilled in process diagramming and mapping techniques.
Knowledge
* Knowledge of business change methodologies and process analysis techniques.
* Understanding of Information Governance and Confidentiality.
* Knowledge of Electronic Patient Records.
* Knowledge of current business processes within Bradford Teaching Hospitals.
Qualifications
* Degree or equivalent qualification or experience.
* Evidence of current CPD.
* LEAN or Service Improvement Qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service.
Employer name
Bradford Teaching Hospitals NHS Foundation Trust
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