Summary: We are seeking a highly organized and detail-oriented Technical Claims Team Leader to oversee the claims process for our organization. The ideal candidate will have experience in managing claims in various industries and possess excellent communication and leadership skills. Responsibilities Manage the claims process from start to finish, ensuring timely and accurate resolution Investigate and evaluate claims to determine coverage and liability Communicate with clients, insurance adjusters, and legal counsel to negotiate settlements Develop and implement policies and procedures to improve the claims process Train and supervise claims staff to ensure compliance with company policies and procedures Analyze claims data to identify trends and areas for improvement Maintain accurate records and documentation of claims and settlements Qualifications Bachelor's degree in business, finance, or a related field 3 years of experience in claims management Strong knowledge of insurance policies and regulations Excellent communication and negotiation skills Ability to manage multiple priorities and meet deadlines Strong analytical and problem-solving skills Experience with claims management software What We Offer 23 days holiday bank holidays per year (increasing with length of service) Your birthday off (paid) 4 x salary life assurance £500 to spend on your physical or mental wellbeing (think gym memberships, spa days etc) Company pension Healthcare including 24/7 GP advise & mental health helpline Discounts at hundreds of brands you know and love Employee assistance programme Competitive salary Discretionary lunch provided to assist with cost of living