We are looking for a proactive and highly motivated ESR Workforce System Lead to join our ESR Team during an exciting period of innovation. We are dedicated to enhancing and expanding the Electronic Staff Record (ESR) system and services we provide to all staff at Shropshire Community Health NHS Trust (SCHT).
As the primary workforce management system used across the NHS, ESR plays a pivotal role in our operations. By joining our team, you will contribute to driving positive change within the trust, helping us deliver improved services and support to all employees.
The ideal candidate will have extensive experience of ESR and delivering projects. As an ESR Workforce System Lead, you will provide essential support to our staff by managing ESR access, Manager Self Service training, maintaining work structures, BI reporting, and ensuring audits are carried out to support excellent data quality.
This role will involve supporting the ESR Workforce System Team responsible for data input into the ESR system including new starters, leavers, and terminations. You will also be responsible for acting as a point of escalation for the team, investigating queries and complaints, service development, reporting/analytics, systems administration, and much more.
You will play a key role in delivering ESR related projects such as preparing for the future workforce solution by optimising existing system functionalities and implementing new features and functionality across the Trust. The role of the ESR Workforce System Lead will include providing training and ongoing support to all staff in their use of Self Service and working collaboratively with stakeholders across the Trust to provide an efficient and effective service.
It is essential that you have excellent IT Skills, including Microsoft 365 and previous experience of ESR. You must be methodical, organised, and work to a high standard with a flexible approach and understanding of the need to respond/deliver work across the Trust, within tight timescales.
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Please see the Job Description and Person Specification attached for further information on the role.
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