This is an exciting opportunity for an experienced educational professional to influence the provision of education and training for the current and future PET-CT imaging workforce nationally and potentially internationally. We are looking for a new PET-CT Academy manager to plan, develop, and oversee delivery of a hybrid programme of education, ensuring effectiveness, quality, relevance, and reach to the current and future workforce nationally.
As a member of the PET-CT Academy Senior Management Team (SMT), the individual will be heavily involved in setting strategic goals, overseeing partnership relationships, and managing contracted deliverables. The person will be the educational point of contact for Alliance Medical Ltd on all education matters.
Additionally, the individual will personally oversee the development of cutting-edge innovation within all modalities of delivery, ensuring effective quality and outcome metrics, engagement with professional and statutory bodies, and outreach to learners and commissioners across all areas of the UK.
Main duties of the job
The role takes operational leadership for the management of a small education team and for working with the relevant clinical and educational directors, clinicians, managers, and staff within The Christie, AML, and throughout the national PET-CT Academy network.
Suitable candidates will have substantial experience leading and managing hybrid educational programmes in the healthcare sector. Specific knowledge or experience of PET-CT scanning is not required. Your application will demonstrate a passion for using innovative approaches to developing other people and improving patient care. You will have experience managing both face-to-face and online learning, and will be able to demonstrate expertise in delivering online learning using modern technologies and innovative approaches to learning.
You will have the ability to engage, motivate, influence, and enthuse others, showing a passion for behaviour-changing education and an empathy with the pressures of busy NHS professionals. You will be able to evidence that you can manage teams autonomously, deliver to deadlines under pressure, maintain professional boundaries, manage budgets, be flexible to meet the needs of the workforce, and be a compassionate and supportive colleague to others in the team.
You will be able to travel occasionally to support the delivery of education across the UK.
About us
You'll be joining our PET-CT academy at an exciting time, as we prepare to set plans in motion for the next 10 years. The PET-CT Academy brings together three distinct areas of healthcare services: Christie medical physics and engineering, Christie radiology team, and Christie Education. The post and their team sit within Education, under the Director of Teaching, Learning and Quality, and has accountabilities to the Academy senior team which is drawn from each of these three areas.
The post holder will establish a key relationship with the workforce team at Alliance Medical Ltd, our partner in delivering Academy services. Alliance Medical is a private company that leads the way in high-quality diagnostic imaging. For over 30 years, they have combined service excellence and innovation to improve patient access, experiences, and outcomes.
Job description
Job responsibilities
Communication and leadership
* Be the point of contact for AML in management of the Education contract, maintaining strong working relationships, managing differing and competing priorities, and empowering partnership.
* Effectively communicate with PET CT Academy and AML contract leads to ensure the creation of a high-quality programme of education, meeting the needs of the workforce, the contract, and the partnership.
* Be the main point of contact for all education faculty, liaising with each person to ensure operational delivery, manage difficulties, and give feedback on performance. Be responsible for working closely with educational leads from external academy partners to develop the required training programme.
* Work to inspire and coordinate clinical experts within and outside The Christie to develop and deliver a suite of educational development and CPD programmes for the current and future healthcare professionals delivering PET-CT services in the UK. Be able to guide and challenge thinking to ensure cutting-edge educational delivery.
* Create new and innovative approaches to PET-CT education, embracing AI and cutting-edge technology within all modalities of delivery.
* Liaise with AML to explain, negotiate, develop, and embed the educational programme.
* Co-ordinate educational activity, liaising with senior radiologists, physicists, technologists, and admin managers to ensure that planning and delivery deadlines are met.
* Chair meetings to discuss curriculum development. Manage and create solutions from sensitive discussions relating to differences of opinion and be able to challenge senior staff (medical and non-medical) with strongly held beliefs and opinions.
* Draft and present national delivery reports relating to activity and outcomes. Be able to describe and present complex ideas and information in a straightforward way when reporting to the Board and the Christie-AML partnership governance board.
* Undertake diverse horizon scanning to ensure the Academy is at the forefront of PET-CT Education.
* Lead the PET-CT education team with kindness and respect, ensuring all team members are empowered to fulfil their roles.
Planning, Strategic and Organisation
* Work with the PET-CT SMT to align the education offering and delivery mode to the requirements of the PET-CT national contract, NHSE policy, and deliverables for service and workforce requirements.
* Ensure that long and midterm educational plans are responsive to national drivers, national workforce demands, and take account of changes in professional bodies' requirements for practice.
* Continue planning sessions with radiology, physics, and technologist educational leads to develop the educational content of the different professional programmes of learning, taking account of method of delivery.
* Liaise with professional bodies to ensure recognition of training and appropriate CPD registration.
* Work with the Christie Education and external academy partners to ensure publicity and promotion of all educational events, optimising capacity and attendance.
Service development and Governance
* Devise and develop local policies and operating procedures to ensure the smooth running of all educational programmes.
* Work with Christie Education to develop and then apply a quality framework for all delivery which meets accessibility, inclusivity, and educational quality markers.
* Devise systems for capturing quality data from all educational programmes and prepare/present these reports at the appropriate local and national governance systems overseeing this contract.
* Ensure that educational programmes meet specific learning objectives and goals.
* Develop systems for monitoring acceptability and effectiveness of all training courses.
* Analyse outcomes and work with faculty to develop and improve educational materials and delivery.
Financial and Physical Resources
* With the finance team, plan and manage the PET-CT education budget, preparing regular reports for the PET-CT Academy SMT.
* Take day-to-day responsibility for managing the non-pay elements of the PET-CT education budget, ensuring SFI compliance.
* Be responsible for the commissioning, quality assurance, and upkeep of educational platforms and technical resources, ensuring all procurement processes are adhered to.
* Commission training, create educational contracts, and manage educational contracts with other Trust and AML departments and external bodies as required.
* Work with the Director of education, teaching & quality, and finance team to review budgetary requirements on an annual basis.
Systems and data management
* Devise and develop systems for monitoring training requirements, monitoring training delivery, and assessing output.
* Analyse outcome data and work with teams to ensure improvement of outcomes.
* Work with AML to review data, aligning it with scanning and workforce growth predictions.
* Work with relevant external partners to create a service-wide in-depth training needs analysis, covering all technologists, referrers, reporters, scientists, nurses, clinical assistants, call centre staff, and managers.
Equality and Diversity
* Take responsibility for ensuring an inclusive and accessible educational portfolio, reviewing all elements of accessibility and learning needs.
* Collect equality data on learners and ensure inclusivity data is reported and fed into the development and delivery of all programmes in the portfolio.
* Carry out your duties in a way that supports equality and values diversity. This responsibility includes your actions in relation to all programme stakeholders.
* Lead the promotion and support of equality in access to educational activity and value diversity, ensuring the service you provide meets the needs of all service users.
Other
* Be responsible for promoting the work of the Trust and supporting its wider activities.
* Be responsible for ensuring that personal professional and corporate essential training requirements, as dictated by the Trust, are met in a timely manner.
* Proactively engage in the PDR process, being responsible for booking an appointment and completing preparation work for annual PDR appraisal. Engage in the PDR process and take responsibility for drafting a summary of the discussion and objectives.
* Support the division and at times undertake other activities to ensure the smooth running of Christie Education.
Person Specification
Qualifications
Essential
* Masters level qualification or equivalent experience in a relevant subject.
* Clinical qualification relevant to the national PET-CT service.
* Qualification in education.
Desirable
* PGCE.
* Technical learning qualification.
* Project management qualification.
* Business management or leadership qualification.
Experience
Essential
* Experience in healthcare education in the NHS or university sector.
* Experience of working in the PET-CT nuclear medicine, radiotherapy, or radiology fields.
* Experience of leading organisational, regional, or national projects or programmes.
* Experience of creating effective, innovative learning programmes.
* Experience of managing change, managing performance, working to deadlines, and managing difficulties.
* Experience of working across organisational boundaries.
* Experience of presenting to and liaising with senior clinical and non-clinical staff.
* Experience in managing a team, ensuring delivery and quality of outputs.
Desirable
* Experience of managing budgets.
* Experience developing a new educational or service initiative.
* Regional or national project management experience.
* Experience of developing e-learning programmes.
* Experience with virtual learning environments.
Skills
Essential
* Ability to communicate in difficult situations with sensitivity and to manage emotionally charged conversations.
* Ability to respectfully challenge thinking and shape beliefs.
* Ability to negotiate on all levels with managers, executives, and professionals of all disciplines.
* Leadership, enthusiasm, and motivational characteristics. The ability to bring people with you.
* Ability to work independently, manage own time, work to deadlines, function under pressure, and know when to ask for help.
* Ability to make decisions in pressurised and emotional situations.
* Being innovative, constructively critical, self-critical, and able to articulate a rationale amongst senior colleagues.
* Ability to manage complex data, interpret outcomes, and create simple yet effective reports.
Desirable
* Having attention to detail, being thorough and organised.
* The ability to innovate and see new opportunities, to think outside the box.
Knowledge
Essential
* Knowledge of technical education platforms and web-enabled learning.
* Knowledge of customer management systems.
* Computer literate with Microsoft Office including Word, PowerPoint, and Excel.
Desirable
* Knowledge of developments in e-learning.
Other
Essential
* Willing to travel throughout the country and stay away from base to organise and deliver training.
* Driving Licence and use of a car.
Employer details
Employer name
The Christie NHS FT
Address
PET-CT - D00040
Manchester
M20 4BX
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