ABOUT US
We are a globally acclaimed people agency, but we are more than an agency— we are the industry-leading staffing partner that transforms connections between people and brands into unforgettable experiences.
Award-Winning Excellence: Standing tall as an industry leader, Elevate redefines brand-consumer relationships with positive human connections and high-impact experiences.
Global Presence: With strategic offices in London, Paris, Berlin, Atlanta, and LA and a network of partner agencies spanning the globe, Elevate is your unparalleled global events staffing agency. Our partnerships include collaborations with industry giants such as Formula 1, Meta, Disney, Coca-Cola, Octagon, Jack Morton, On Location, and more.
Innovation: Elevate doesn't just keep up; we lead the way in staffing, using innovation and insight to create extraordinary moments.
More Than Staffing: Elevate goes beyond staffing. ESG and DEI are at the absolute forefront of everything we do. Our industry-leading, data-driven reporting tool, Impact, provides real-time insights backed by over 250 individual data points empowering, brands to understand and connect with their consumers.
ELEVATING PEOPLE & PURPOSE
As a people-centric agency, we pride ourselves on the authenticity and individuality of our team—a true reflection of our People-People Company Value. Our commitment to Elevating Purpose goes beyond words, with concrete actions in our social and environmental initiatives. We firmly believe in the importance of inclusive organisations, and the staffing industry, and we're proud to be at the forefront of this movement.
Fairness is at our core. We believe in hiring the best person for the job and valuing our team's diverse mix of cultures, perspectives, skills, and experiences. We absolutely welcome applications from anyone with a disability and ask you to indicate if you require any adjustments during the interview or application process so we can support you.
THE ROLE
An exciting new role for an experienced Account Director within a fast growing promotional staffing agency. If you've got solid experience in handling varied and large scale staffing projects then this could be for you. This is great opportunity for anyone with strong client handling skills, excellent team management and a head for business development.
How your role links to Elevate's four core values:
1. People, People – building a bridge between the clients and field staff, ensuring relationship building in every direction is at the heart of everything we do
2. Elevation – each project should evaluated and learned from, to ensure we are elevating each project we do with a client to make it the best it can possibly be
3. Take Pride – We are a people business, so take pride in the fact that you will be working within the biggest cog in the wheel. Our reputation should be built on the excellent work that we take pride in doing
4. Better Together – The work we put in should be divided and conquered between the team. The role of a senior member of the team here is to encourage this collaboration.
ROLES & RESPONSIBILITIES
* Lead a team, take ownership and direct others as needed to provide the utmost level of client services.
* Full train your team on Elevate's processes and ensure they strictly adhere to them.
* Direct the relationship between the client and agency at senior level, you will be responsible for our larger accounts with support from your team.
* Interrogate client briefs, understand insight, advise on improvement for a campaign utilizing staffing experience and drive excellent delivery.
* Create budgets based on client briefs using our rate card and ensuring we hit our margin.
* Understand fully and manage reconciliation and billing processes from beginning to end. You are familiar with Salesforce tool.
* To grow the existing client base by identifying and seizing opportunities organically or through new areas of the existing business relationships.
* Have a strategic point of view on our existing pool of clients and how it could grow.
* Working with new business development teams to pitch on some accounts.
* Responding to RFP's (for existing clients) providing innovative propositions and coordinating a high-level response.
* Show a good understanding of the business environment, your account portfolio and know what makes a ‘good decision' from a commercial point of view.
* To provide a fun, stimulating and nurturing working environment to help junior team members realise their full potential.
REQUIREMENTS & SKILLS
* Well-developed interpersonal skills and experience in interacting with senior stakeholders.
* A first-class listener and communicator, with a willingness to confront issues and make decisions.
* Full proficient with Excel, previous experience with Salesforce would be beneficial.
* Commercially savvy with a strong financial acumen.
* Experiential agency or promotional staffing agency experience at an AD level.
* Strong project management skills.
* Excellent presenting skills, previous experience pitching would be a plus.
* Excellent time management, numeracy skills and attention to detail.
* Ability to work as a team with senior stakeholders.
* Proven team leader.
* Fluent in English and German.
SALARY AND BENEFITS
This role offers a salary between £50,000 – 55,000 depending on experience.
Elevate also has an incredible benefits package covering health and wellbeing, work environment and culture, development and financial support. Some of our benefits include:
* Private healthcare
* Annual bonus opportunity
* Class pass subscription
* Contribution to fitness kit
* Flexible working opportunities – hybrid working with 3 days per week in the office
* Contributions to your home office environment
* Summer and winter company parties
* A very competitive holiday allowance
* Charity and volunteering days
* A mentoring programme
* Access to therapy and mental health first aiders
* Financial advice
* Pension scheme
* Perkbox access
Job description is not all inclusive. Elevate reserves the right to amend this job description at any time.
Ready to Elevate Your Career? Apply Now and Be Part of Something Extraordinary! #ElevateYourCareer #JoinUsNow