Main Duties and responsibilities Lead, supervise, and provide support to a team of Behaviour Support Workers. Plan service delivery schedules and manage team rotas to ensure adequate coverage. Represent the service in meetings with commissioners, social care professionals, and other key stakeholders. Facilitate team handovers and meetings as needed to ensure continuity of care and service delivery. Assist the IPS management team in the ongoing development and improvement of the service. Collaborate with the Service Lead to ensure quality assurance for staff performance, data management, and record-keeping. Gather and analyse feedback from service users and stakeholders to inform service improvements. Build and maintain strong relationships with external partners to support service growth and development. Conduct initial needs assessments and provide guidance on service referrals. Assist in service delivery when necessary, including managing incidents and carrying a small caseload of clients. Implement behavioural interventions and conduct support sessions as required. Utilise appropriate assessment and intervention methods to ensure effective support for service users. Attend and contribute to multi-disciplinary meetings, such as TAC, safeguarding, EHCP, CIN, and other relevant professional discussions. Provide behavioural advice, guidance, and consultation to families, support staff, and professionals. Handle highly complex and sensitive information, including managing distressing and challenging behaviours. Participate in regular professional supervision and appraisals and engage in continuous professional development through further training. Provide on call support and assistance when required across evenings and weekends. Skills & Competencies required Leadership and Management skills Strong organisational skill set Excellent communication and interpersonal skills Problem solving and critical thinking Emotional intelligence and resilience