Job Role: Housekeeper & Server (Ref 2979)
Location: Gravesend, Kent
Salary: £18,002.40 per annum plus benefits
Job Sector: Retirement - Assisted Living
Hours: 4 Weekly Rota to include weekends (30 hours per week)
1 weekend every 4 weeks
2 weeks Mon to Fri 08.30 to 14.30
1 week Mon to Thurs and Sat 08.30 to 14.30
1 week Sun, Tues to Fri 08.30 to 14.30
The Job Role
* Vacuum, dust and spot clean all common areas, hallways and patios, paying special attention to the main entry area. Specific items to check are carpets, plants, pictures, railings, windows and light fixtures.
* Servicing of customers’ apartments, which includes general household cleaning duties, the changing of bed and bath linens and the removal of sealed rubbish bags if requested.
* Deep clean communal areas and apartments as needed.
* Serving meals to customer’s table or apartments following Assisted Living procedures.
* Clearing of dishes from tables and wash tables and chairs.
* Follow sanitation and safety procedures.
* Complete any other tasks as required by our customers following appropriate training guidelines.
Skills & Experience
* Customer Service: A passion for providing an exceptional level of customer service at all times, ideally in a face-to-face environment.
* Communication: A natural communicator, warm and friendly and able to make customers feel valued.
* Health & Safety: An understanding of the importance of health & safety, experience of dealing with challenging or emergency situations.
* Organisation: Organised, methodical and able to prioritise tasks effectively.
* Personal: An outgoing personality, with the ability to build professional relationships with colleagues and customers, self-motivated, pro-active, team-oriented, and innovative.
What’s Next?
To start your application for this role, we will ask you to upload your CV and answer a few questions. Our recruiters will work with our managers to review your CV. If unsuccessful, you will be notified. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.
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