We’re Synechron, a global consultancy laser-focused on accelerating digital initiatives in financial services. With over 14,500 members of staff across 17 countries and a unique mix of end-to-end digital, business and technology services, we help clients solve complex challenges with modern and innovative solutions. We're big enough to be taken seriously, yet small enough to operate with an agile, open, relationship-driven approach. Our clients come to us with problems that need genuine thought, intelligence and knowledge; we're not just putting bodies on seats. One of our key clients is looking for a Power Platform/Dynamics 365 Technical Lead to join their HR Technology Team. You will take ownership of designing, configuring, testing, and maintaining cutting-edge CRM solutions and will collaborate with a global team to create innovative service management and Employee 360 power apps on the Dynamics platform. Your role will require close interaction with infrastructure teams, business functions, and users to ensure that our applications meet the highest standards. Key Responsibilities: Collaborate with the Product Owner and stakeholders to analyze requirements and propose effective solution architectures. Guide the technical team to build functionality within Power Platform and Dynamics 365, ensuring rigorous unit and integration testing. Design and implement enterprise integration patterns to connect internal and external systems with Power Platform. Enable and govern Power Platform services, including AI Builder, Power Pages, and Power Virtual Agent. Administer and configure Dynamics 365, ensuring robust security and governance across environments. Support go-live deployments and provide post-production support, including troubleshooting and enhancements. Required Skills: Extensive experience with Microsoft Dynamics 365 Customer Engagement (Service) and knowledge of the broader Dynamics 365 suite. Proven ability to design scalable and highly available Dynamics 365 architectures. Hands-on experience with Power Apps, Power Automate, Azure, Azure DevOps, C#.NET, and SQL. Strong integration architecture knowledge, including experience with middleware tools and Azure Cloud components. Solid understanding of data migration, reporting architecture, and familiarity with Power BI. Delivery and Leadership Skills: Experience in agile development practices with strong problem-solving abilities. Excellent communication skills and the capability to lead technical workshops with business and tech partners. Independent thinker with a solution-driven approach, accountable for technical leadership and solution delivery. Recruitment London Boilerplate Synechron’s stunning top floor offices are located in London's bustling Square Mile, close to Liverpool Street, Moorgate and Bank. We're a stone's throw from the Bank of England and a five-minute walk from St. Paul's Cathedral. Our open-plan offices feature breakout areas, innovation spaces and a stunning roof terrace with great views of the city We’re a friendly bunch and host regular summer and Christmas parties, and team-building activities. Our flexible working policy means three days in the Glasgow office and two days at home – and we’re happy to accommodate individual circumstances like school drop-offs and pick-ups (this will need to be worked out with your line manager). Synechron’s Diversity Statement Synechron are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, learning and development programmes to support our global workforce. Empowerment and collaboration are at the core of how we operate. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.