Description Fixed Term Contract for 12 months | £24,790 per annum (Scale D) | 37 hours per week Four paid Traineeships at Norfolk Museums Service Do you understand good customer service, are you curious, open-minded and do you have the motivation to keep learning? If the answer is yes, then Norfolk Museums want to hear from you. As part of our award-winning Teaching Museum, we are offering four traineeships which may be a stepping-stone into the world of museums and heritage. The traineeships are 12-month fixed term contracts starting in April 2025 with a salary of £24,790. They combine a job with training delivered by museum professionals who are experts in their field. The application asks you a set of questions, these are the most important part of your application. Please answer as fully as you can using examples from your experience. You should write to the limit of 1200 characters, including spaces (between 200 and 300 words), for each question. When we are scoring, we will use ONLY your answers to the questions and consider how well they meet the criteria in the person specification. You are free to upload supplementary documentation, but we will NOT use this when shortlisting. Norfolk Museums Service is an inclusive and disability confident employer, actively seeking to increase the diversity of its workforce. As such we welcome applicants from all communities and backgrounds, particularly those which are currently under-represented in the sector. We want to appoint a diverse cohort of trainees who will never stop learning and are enthusiastic about what museums can be and do. We want to hear from you if you are inquisitive, with lots of ideas, if you act with integrity, and have the enthusiasm and understanding to make every visitor feel valued. You will be qualified to a minimum of level 2. Higher qualifications are not a requirement. You will have experience of delivering excellent customer service in a public facing role. Museum experience is NOT required and there is no upper age limit. You will be supported to do your job and you will complete the programme equipped with the skills, knowledge and experience to pursue a career in the museum sector. You are invited to apply for the programme not the individual roles. Full details of the roles on offer this year can be found in the following link: Individual Role Profiles You can find out about life as a trainee here https://nmsteachingmuseum.wordpress.com/ You must also watch this short recruitment film and with audio description which explains more about the traineeships which will help you to make a strong application. We have also provided a list of Frequently Asked Questions regarding the programme. The deadline for completed applications Sunday 12 January 2025 at 23:59 Shortlisted candidates will be notified by early February and invited to an assessment on 24 February. Norfolk Teaching Museum is supported with public funding from Arts Council England and National Lottery players through The National Lottery Heritage Fund We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity. Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your norfolk.gov.uk or nccal.ac.uk email address. Before you apply please see the full job description and person specification in the below link – this will help you to shape your application to demonstrate how you meet the criteria for the role. Job description and person specification You can also find out about the rewards and benefits we offer as well as our other terms and conditions. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement with the ability to buy and sell leave Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. Financial benefits such as: ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job Closing date: 12/01/2025 23:59