Job Title: Service Controller
Salary: £38,000 - £44,000
Location: Exeter
Hours: Monday - Friday, days, No weekends!
The client is looking to recruit an experienced Service Controller with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service department's administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have previous experience as a service advisor or a similar role.
The Service Controller job role:
* Organising engineers' schedules
* Planning and the allocation of work to engineers
* Be present for the depot Audits/Checks
* Work with engineers to resolve technical issues
* Support the service team and manager to help with customer issues
* Schedule training needs for department
* Support the Service Manager with customers' end-to-end journey.
Next steps:
If this Service Controller role sounds of interest or you are looking for advice on your next career move, please contact Chloe on 0330 440 2323 or apply today.
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