Do you have experience working in the Insurance industry and looking for that next great move in your career? If the answer is yes, then we have an exciting new opportunity for you as an Insurance Account Handler within a friendly team based in East Grinstead. The main purpose of the role will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. What are we looking for in our Account Handlers? Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person: Most important is your ability to bring your best self to work every day to give our clients the best possible experience. Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too. Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here. Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be You will be rewarded with: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire group Gain CII or ACII qualifications to boost your knowledge and career prospects Pensions scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities If you are interested in progressing your career within the insurance industry, then this is a great opportunity for you to do so….please get in touch in touch for a confidential chat. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.