Our Client, a leading Fast Food Franchise with stores in the United Kingdom and Pakistan, is looking for a Social Media Manager who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, and 4 weeks of training in our Pakistan Training Centre Location: Hemel Hempstead and Site Visit What you'll be doing: The purpose of this role is to support the portfolio of Our Clients business brands from an operational marketing perspective. To drive awareness, engagement, loyalty, sales and enviable market share, so that the company achieves its ambition to be the UK's leading Fast Food Franchise. Through social media and industry platforms, position the clients brands and leaders in a targeted way to support the overall strategic positioning of the business. Promoting business wins, thought leadership, community work and industry awards to build reputational credibility and trust Build strong community engagement and societal reputation, as a company that cares and partners to enable meaningful positive change and wellbeing on industry-relevant platforms. Report on social media performance monthly in line with pre-set KPIs, ensuring activity is driving engagement and sales Work closely with National Campaigns to support optimizing of social media in programmatic work Work in close partnership with the business at all levels to ensure the cross-category, whole-project programmes all meet and ultimately exceed their expectations Develop and lead a highly effective team to work collaboratively with peers, agencies, and all stakeholders to achieve business goals Utilise data and insight to shape decisions and success measures Understand and consider the optimal strategic interventions and courses of action to drive account and revenue growth, as well as building brand equity and positive reputation across all the Brands sites. Required Skills and Experience: Bachelor's and/or post-graduate degree or related qualification in Marketing, Commerce, Communications, social media or similar Experience in marketing to traditional and hard-to-reach Consumer and B2B audiences, via traditional and digital media High proficiency with data analysis and how to apply this to decision making and impact measurement Skilled in the building and management of multi-channel social media plans that align with brand pillars and PR priorities Proficiency with digital and traditional marketing communication channels Solid knowledge of customer relationship and stakeholder management, and content management systems Will need to be available for ad-hoc out of hours work Available to travel around the UK when required Why STARK? We're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today What's next… If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have