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Job Description
Summary
Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store.
One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future.
What you'll do
1. Driving a selling culture within your team.
2. Consistently raising performance and capability of the team to support developing internal talent.
3. Utilising and exploit data to support with operational decisions.
4. Implementing a continuous improvement mentality within the team and work in partnership with the wider team.
5. Energising your team to deliver first class customer service within a fast-paced environment.
Who you are
Your skills and experience will include:
1. A proven leadership track record and the ability to lead effectively through ambiguity.
2. Being digitally confident. Having an understanding of systems and have the ability to exploit them.
3. Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers.
4. Ability to juggle a number of priorities whilst still maintaining an excellent standard and working with pace.
5. Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.
Everyone's welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
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