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About The Role
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, ensuring they provide the very best service. They care about their customers and our business, which is part of the foundation of our success.
We are looking for an outgoing Sales Advisor who, as part of your role, will support the branch by fully satisfying customer needs and contributing towards achieving branch and individual sales targets.
Main duties include:
1. Developing sound customer relationships and applying effective sales techniques.
2. Working within the sales team on product promotions by answering telephone queries and dealing with electronic queries.
3. Fully satisfying customer needs in respect of any part orders, requests, or queries they may have.
4. Contributing to a positive team performance while working on personal benchmarks to optimize individual performance and work on sales product promotions.
5. Liaising with the Distribution Co-ordinator as required to ensure delivery requirements to customers are met.
6. Developing knowledge of products through the study of internal literature.
7. Using the E-learning portal to improve performance.
Working hours: Average hours Monday to Friday, including alternate Saturday working.
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What you'll need to succeed:
1. Able to work well and deliver results under pressure.
2. Organised with great attention to detail.
3. Customer-focused.
4. Target-driven, motivated by sales, and able to deal with rejection.
5. Willingness to learn and develop.
6. A team player with the ability to also work independently.
7. Excellent interpersonal and communication skills, both written and verbal.
8. IT Literate.
9. Knowledge of car parts and MAM/Allicat would be helpful but isn't essential.
What we'll offer: Benefits at GSF Car Parts are designed to support all aspects of our team members' lives throughout their careers. Whether that’s their health, wealth, or everyday lifestyle, we are here for our team members and their loved ones. To name a few of our benefits we offer:
1. Opportunity to earn a performance-based bonus as part of this role.
2. Days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served.
3. Free flu vaccine.
4. Health & wellbeing tools.
5. Free support from pension experts.
6. Life assurance scheme.
7. Discounts from a variety of household names including Asda, Nike & John Lewis.
8. A suite of financial wellbeing products including advances and savings schemes.
9. Paid time off to volunteer.
10. Training qualifications and career progression opportunities.
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment, and specialist training. The group has over branches nationwide and a turnover exceeding £ million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 1. Our branch network is bolstered by centralized support and expertise from specialist departments in key areas such as procurement and supply chain, marketing, and national accounts. The business also benefits from integrated IT systems, which include our industry-leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
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