Job Description Collections Manager – Commercial B2B Debt Collection Are you a confident, detail-oriented individual with experience in debt collection, credit control, or business-to-business (B2B) financial recovery? Do you have a strong command of English, excellent organisational skills, and the ability to think on your feet? If so, we’d like to hear from you My client is a growing professional debt collection and legal company specialising in B2B commercial debts, including many secured by personal guarantees, often within the cashflow advance industry. This is an exciting opportunity to join a fast-paced, expanding business offering excellent commission potential for motivated individuals. Role Overview: To manage case loads on chasing outstanding debt. Key Focus: Telephone, email, and letter-based debt recovery, collecting commercial debts, and working with legal processes. Key Responsibilities: Contacting debtors to demand and negotiate payments and settle outstanding balances. Investigating profiles of debtors and assisting with tracing efforts to locate individuals or entities. Assisting with the preparation of legal packs and liaising with clients to ensure all necessary documentation is in order. Using a bespoke database, credit check systems, and the Microsoft Suite to manage accounts and update information. Preparing and sending written correspondence (emails, letters) to debtors as needed. Collaborating with solicitors and the doorstep collection network. Working closely with clients to update and report on debt recovery progress. Chasing missed payments. What We’re Looking For: Experience: Previous experience in telephone debt recovery, credit control, or B2B debt collection. Familiarity with collecting debts in the cashflow advance industry is a plus. Skills: Strong command of English and excellent communication skills. A passion for collections with enthusiasm and energy to be proactive. Attention to detail and strong organisational abilities. General computer proficiency (Word, Outlook, etc.). Ability to think on your feet and resolve issues resourcefully. Investigative skills to support tracing and debtor profiling. Knowledge of legal processes related to debt recovery is advantageous.